The way we work
Accessibility
Art is for everyone. The tools around it should be, too. Here’s our approach—and how to get help when something gets in your way.
Read the full statement- Last updated
- Operated by
- mutant devices LLC
- Questions?
- support@art.industries
At a glance
An ongoing design responsibility
We use WCAG 2.2 Level AA as a reference for improving access, including keyboard use, readable content and clear controls.
Progress, with a way forward
Accessibility is part of our ongoing design work. Customer media and external services can affect the experience.
A direct way to ask for help
Tell us which page or task is causing difficulty and the format or assistance you need.
A short guide to this statement. The full details are below.
On this page
People should be able to explore art and manage their work without avoidable access barriers. Our accessibility work covers the Art.Industries website and workspace tools, the publishing tools we provide to customers, and the experiences people use to view content or complete a transaction.
1. Our target and current status
Our target for web interfaces is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. The guidelines inform work on keyboard access, understandable controls, visible focus, contrast, text alternatives, and layouts that remain usable when text is enlarged. Accessibility work is ongoing. We have not obtained independent certification of full-product conformance, and some pages, features, or customer publications may fall short of this target.
2. How we approach improvements
We use shared interface components and review navigation, forms, dialogs, and editing workflows as the product changes. Our design work aims to support keyboard operation, meaningful labels, predictable focus, clear errors, and alternatives to interactions that depend on a pointer. Component checks, workflow tests, and user reports help us identify barriers and improve the experience.
Reports that prevent someone from signing in, reading essential information, editing a record, or completing a transaction help us identify the most urgent work. We consider the impact and the affected workflow when investigating a report and planning a repair.
3. Customer content and external services
Customers choose the text, images, files, page structure, and media they publish. Uploaded scans and PDFs may lack readable text; photographs and video may lack useful descriptions or captions. A customer's own content choices, and third-party checkout or embedded services, can affect accessibility beyond the shared interface. We remain responsible for addressing barriers in the tools and components we provide.
If a barrier concerns a gallery's or another customer's publication, contact that business for an accessible version of its content. You can also tell us about a problem with the underlying service. Identify the page and the information or action you could not access, so the request reaches the appropriate owner.
4. Report a barrier
Email support@art.industries. Useful details include:
- The page address or name of the workflow, and what you were trying to do.
- What happened and what information or control you could not use.
- Your browser, device, and assistive technology, if you are comfortable sharing them.
- A way to contact you and any format or communication preference that would help.
You do not need to disclose a disability or medical information to report a problem. Avoid sending passwords, payment details, or private client records. A short description is enough to start; screenshots are optional.
5. If you need help completing a task
Tell us if the barrier is urgent, which task it blocks, and whether another way of receiving the information or completing the action would help. We will review the task and discuss the assistance available.
6. Updates and your rights
We will update this statement as our accessibility work develops. Your rights to use an applicable complaint process or seek a remedy remain available alongside this contact route.